beyond disappointed

<p>Two and a half weeks ago we went into a telkom store to enquire about our upgragde. We were told that they only had 2 brands out of the 4 that we where interested in . We then asked if they could please order us a phone or keep one aside for us as they informed us we could only upgrade by the 1 April 2017 we then proceeded to explain to the employee that we are leaving for Greece on the 8 April for 6 months and will need the phone asap and if they could keep it for us. They then said they have stock and will not need to keep or order one for us. We then approached the store to our expectations they didn't have any stock and have told us that non of the other stores have stock either and that they can't help us.</p> <p> </p> <p>We personally called all different branches and the call line all to be directed to the wrong people /put on hold or told "sorry we can't help you "</p> <p> </p> <p>I have been a loyal client for telkom , for 4 years and to be disappointed and *****ed over by your service provider is by far the most unacceptable /unfair experience ever.</p> <p> </p> <p>I will be sure to not promote telkom highly again. </p> <p> </p> <p>Iv basically been told to pay and take a phone that I do not want or benefits me or to open a new account with a different service provider.</p> <p> </p> <p>We leave in two days and for this treatment and inconvenience on our shoulders is not what clients should be receiving. </p>