FN
Fortunate N

1 reviews | Active since Jan 2017

03 Jan 2017, 12:08

Beyond disappointed

<p>Its been 5 months paying for a router that doesn't work and I have opened a case but thay closed it because the turn around time was over due without,the case has been open for too long...they say.... But who is to blame for that? Who left the case open for too long? Who hasn't attended and resolved the problem? TELKOM </p> <p>HOW DO U CLOSE A CASE WITHOUT SOLVING IT

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Replies (1)
Telkom
Telkom's reply04 Jan 2017, 08:20
Official

Good day,

Thank you for making contact with us.

Your reference number is AI***. Please email u on *** with the affected telephone number and the case number you mention in your post so that we can investigate, thanx.
We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,