Beyond bad service delivery

<p>Hi. Since installation of ADSL line at my guest house we are exhausted from phoning, texting and messaging Telkom and not getting any satisfaction at all.</p> <p>Intermittent, poor quality and mostly absent service with no backup has caused so much loss of business that it isn't quantifiable. </p> <p> </p> <p>Here below a few messages from Telkom via messenger. We have been without phone line and internet since the 16th of March.</p> <p> </p> <p>Kindly Daniele Schiavi </p> <p> </p> <p>Please kindly note that fault *** has been escalated for urgent assistance. ^LKE</p> <p>Hi Daniele, please note we have requested urgent feedback with from our team regarding this matter.^BP</p> <p>Hi,fault currently being tested .Exchange related issue "Vercode 11 - PRELIM BATTERY B-E VAL 0.0905 KOHMS -47.4 VOLTS ENG-METER 47.35 VOLTS" Daniele .^BF</p> <p>Hi, apologies for the delay, please be advised that escalation no 14554 is in hand with our technical team for further assistance.^IL</p> <p>Hi, sorry for the delay. Your fault has been link to a cable issue. Our cable team is aware of</p> <p> fault Foreseen date for repairs is 12/04/2017. ^HR</p> <p>Hello Daniele , fault query has been stuck at the cables section, additional equipment and materials need to be ordered for repairs to commence, regards ^GC</p> <p> </p>