Beyond Bad service!

Good Day

I would like urgent assistance with the below complaint as it has been almost 2 months now without assistance.

On the 01/05/2018 I went to a local telkom branch and app**** for new Telkom contracts. I app**** for 2 Samsung Galaxy s8 plus. I was advised that in order to keep my existing number and switch over to contract, i would have to wait 24-48 hours. A total of 18 days then passed and I still did not have my cellphone number in use ( ********** 336). I was using a completely different number and made multiple attempts to contact telkom as I was frustrated that more than 2 weeks have passed and was still unable to get my number back. Eventually on the 18/05/2018 , my phone stopped working, I then got my number back (thank god) but now i was left with an even worst problem. I had absolutely no data connection. My number works, i can receive calls in and out, however I cannot make use of my data at all.

Now here is where the ****ed up part comes in!!

I HAVE BEEN IN AND OUT OF YOUR STORES, I HAVE CALLED YOUR HEAD OFFICE MULTIPLE TIMES AND I HAVE ****ING BEEN MADE MULTIPLE EMPTY PROMISES!!!

UP UNTIL TODAY I AM STILL WAITING ON YOUR TECHNICIAN WHO HAS STILL NOT BEEN HERE!!!

I have had to purchase prepaid airtime, over R600 for my old phone so that I can make use of this piece of **** you people provided me!! why do i have to pay over R1200 for a contract, and then still pay an additional R600 for prepaid airtime when Im paying you??!!

I am tired of the terrible service at Telkom and i am going to the Ombudsman.

You people are a waste of resources and a Total waste of my hard earned money!!