JW
Jonathan W

1 reviews | Active since Nov 2012

06 Jun 2017, 10:39

Beyond a joke now--

<p>I feel like these Hello Peters are falling on deaf ears now- Telkom have messed with my debit order YET AGAIN there is a case at ICASA that NOBODY has followed up on- I guess legal action is the only route forward now. My debit orders have not been honoured by Telkom.</p>

0
Replies (2)
Telkom
Telkom's reply06 Jun 2017, 14:06
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

JW
Jonathan W's update20 Jun 2017, 10:43
Reviewer Update

Yazied- whats the point in having a reference number if nobody makes contact to sort out the issue? I am sitting with a bill for 2 months now as Telkom did not deduct anything last month- I will not pay this- I will reverse the charge. I will also not be in breach of contract as this issue has been ongoing for nearly 3 months witgh ****all resolution from Telkom-