1 reviews | Active since Aug 2015
Sold a contract by telemarketers, arranged debit order. At no point was I informed that I'm liable for a 200 penalty for missing a debit. Now they just debit whatever amount when it suit them. I have paid using EFT, but the still increase charges for the ******* debits that I reversed at the bank. I've requested a cancellation of the debit order arrangements, I'm told it cannot be done. How on earth?
Spoke to a certain thokozile yesterday, she was just rude and even **** about some payment.
Hi gvundla
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
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Keagan
Telkom Social Media Team
Best regards,
Hi gvundla
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
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