Beware they will waste your time with their pathetic service

Pathetic service all encompassing from Telkom.

I've tried to upgrade my contract for months and received no response after numerous calls and messages on the app.

I subsequently cancelled my contract beginning of March 2018, well in advance of the 1 month notice period and the cancellation to-date has not been recorded. I tried to send via email and I get an auto response to the effect that the 'cancellations' email box is full. After numerous failed attempts on that channel I went into a store to provide cancellation form previously emailed.

Today I get a call about an Upgrade and I was advised that the cancellation is still not processed. Rather frustrating!

Telkom is getting their admin and after sales customer service horribly wrong for a long time now. They sell technology and their own is non functional if I think about half a dozen emails I sent relating to my upgrade and cancellation If you, like me, don't have time to waste on emails and phone calls etc. to resolve simple matters then I suggest Telkom is not the partner for you for any service they provide.

Rather dissatisfying and annoying