Beware Telkom will sell something for they cant actually provide a service for.

Firstly I upgraded my small second emergency contact and the sim didnt work. Even after I told them I live 400km, they tell must go into a shop buy a new card and get a sim swop. What are they half wits, I must travel 400 kms because they cant do their job properly in the first place and have no physical presence in most towns. Some many months later I still cant get them to get it to work. There is no resolution and they dont care that they take my money and dont do anything. They simply say "we cant do a sim swop online. ..... BUT they can sell online and not provide service or resolution for their mistakes. BUT to make it worse: My main contract them expries and I need another one. What should happen . Telkom upgrades and send a new phone with a new sim card. They Diligently cut off the old sim and fail to activate the new one. The best they can tell me is it is activated so should be working.. I can assure any one it is not. THere is no network connection. I then Have to buy a new sim and spend money to try and phone them to solve it. They first past me from pillar to post telling me the other group of Telkoms people are responsible. BUT to make matters worse they simply put the phone down on me. NOT once, not twice but 4 times. Days later I and now I have two contracts that I am paying for and no service. I would love to know which lawyers I could turn to. They keep telling I must go to a telkom shop. After selling me the upgrade and knowing I live some 400kms away from the nearest shop. There is no Telkom shop nearby to activate the sim or swop it for a working one. This is ******* and *****elant. Two contracts and no service. plus the people who answer the phone a useless, they, who have idea to whom they should turn. NOW today the first upgrade is still not working and they take my money and just palm me off as it is now my problem. blatant ***** and theft. I havnt used a minute or even a byte of data. Now I sit with the same on another contract. ICASA or broadcast complaints board dont do anything as I have turned to them in the past. WHO do we turn to. I have been exptremely patient with the failed first updgrade and now the repeat, they deserve this scathingly bad report. AND BEWARE other people. If you live in a smaller town with no telkom shop. YOU cannot get a swim swop. IT is over R1600 in petrol to the nereast big center never mind the wear and tare on my car and my time . Telkom please pay me travelling and time so I can spend the day riding to the nearest telkom shop.