Beware Telkom Poor Service

My wife's contract simcard has been suspended even though the account has been paid and proof has been emailed. For the last week i have been spending an hour on the phone daily with call centre agents who keep promising to escalate the issue to their supervisors to be resolved so i can only assume that the supervisors are incompetend since no feedback is given - NOT ONCE!!!. Only promised that the line will be open within a few hours. Up until now the line is still inactive!!!

I will NEVER sign up for a contract with you guys again. I have never experienced such bad service before.