lP
lyle P

1 reviews | Active since Jul 2010

26 Jan 2016, 16:10

BEWARE TELKOM - *********** STAFF my line cut...??

I refer to logged fault *** <br> Today we gave our 1 calendar months notice to disconnect our Telkom land-line as we have sold our house. The line is supposed to be disconnected in a months time but it has been incorrectly discontinued today. We have no land-line communication and this is a business line linked to the house for after hours business calls. SOME *********** TELKOM STAFF MEMBER HAS YET AGAIN MESSED UP!!!!! This happened last year with the office TELKOM land-line and were without phone lines for 3 months! THE DISRUPTION BY TELKOM INCOMPETENCE CAUSED THE BUSINESS TO SUFFER LOSSES. How is it possible for TELKOM TO CONTINUALLY GIVE SUCH DISASTROUS SERVICE. If this land-line is not active by the end of this business day I am going to use every social media platform to make the public aware of what happened to our land-line and that, in my opinion, IF TELKOM CANNOT MANAGE A SIMPLE LAND-LINE, HOW CAN TELKOM POSSIBLY MANAGE FIBRE OPTICS??? - A VERY SCARY THOUGHT - PROBABLY BE THE BIGGEST MESS - I WOULD BE VERY WARY ABOUT APPOINTING TELKOM!!!!

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Replies (1)
Telkom
Telkom's reply26 Jan 2016, 17:40
Official
Hello lp21,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.