BEWARE!!!!!TELKOM GAVE ME A ********** REPORT
i had my iPhone 6 for two months then it started developing problems.<br> I took it back to Telkom as it still had warranty an they kept my phone for 2 months and when i tried to escalate the issue, they told me my phone was water damaged and they do not cover that and that my insurance had to cover it.<br> <br> I then took the phone to my insurance and they told me that Telkom ****, the gave me a report from the Apple Doctor that said the phone had no water damage what so ever. Telkom cooked up this **** report just to prevent them from replacing a faulty phone that they gave me. I haven't had the phone in 4 months and yet every month i pay for the contract, i believe this is breach of contract on their part and i was to sue them for this.<br> <br> This is breach of contract and i want to be compensated for the 4 months i haven't had a phone.<br> <br> I had to buy another phone just to do my job properly and i was a brand new phone and to be compensated for this nonsense. I will also report them for providing me with a **** report, they could be doing this to a lot of customers. I am expecting a call today by close of business and i am cancelling this debit order from now on.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
