Beware of Telkom Mobile

Our contract with Telkom Mobile expired in November 2015. We sent through a cancellation notice to Telkom Mobile in September 2015 informing them that we would not be renewing our contract. However, in December 2015, they continued to take money from our account, and in addition to this a larger amount of money to the original monthly contract. <br> I contacted my bank with regards to this and they said that under no circumstances would they initiate a debit unless signed by the account holder. Any person of sound mind can now deduce what has happened.... the Telkom representative / sales person wants extra commission in their pocket -- they have forged my signature to initiate a ********** contract on my account.<br> I have been in contact with them ever since the first debit order in Dec 2015, and have had no luck. The money still keeps coming off my account, and strangely, no-one at Telkom Mobile can give me the name of the sales representative who initiated the \renewed contract\".<br> I am going to lay an official case of ***** against Telkom Mobile in order to get some resolution --- the person responsible for this must be held accountable."