BEWARE OF TELKOM and their STAFF, they assist each other with *****

I have had a contract with Telkom which I paid without fail for 24 months, I was due for an upgrade `and I opted not to upgrade. Now these *****sters and their *********** staff have somehow upgraded me with some device and data package that I do not know of and are now charging me double. I HAVE NOT UPGRADED ORF RECEIVED ANY DEVICE FROM YOU TELKOM AND I WILL NOT PAY FOR SOMETHING I HAVE NO KNOWLEDGE OF.