Between a rock and a hard stone and Telkom keep billingii

<p>I have been using a Telkom cellular number for many years. Recently I gave the phone and number to my daughter to use. Because she did not make any calls and only used the data the number was suspended. Six montgd ago. I have been paying my account via debit order and have never missed.</p> <p>When I first questioned this I went to the Telkom shop at Pinecrest last year. They told me they could not do anything but gave me a cell phone to call customer care. That didn't work.</p> <p>I ohone customer care at least four times. Some times they told me the problem was fixed. But it wasn't.</p> <p>On Teo occasions they told Me I had to go into a shop. I told them I had. I eent again. Promises to look into it. Nothing changed.</p> <p>On two separate days the call centre tild me there was nothing they could do. That the public do not have access to highrr management and that my only recourse is to post on Hello Peter.</p> <p>I have been into the shop today. Suddenly they are able to ohone someone above them.</p> <p>So for Iver six months havr been paying R159</p> <p> </p> <p>So it seems this is my only recoursse outside of the small claims court. </p> <p>Has anyone had any luck in a case against Telkom?</p> <p>Knoe if a lawyer who have done this kind of work?</p> <p>Thanks</p> <p> </p>