BEST TELKOM EMPLOYEE

I am writing this as one very happy (now ex-) customer of Telkom.

in 2020 we moved from South Africa to the UAE, until recently I still had one contract with Telkom, and canceling this contract at the end of service proved to be an extremely difficult task, as no one I mailed or called rep**** or said that they weren’t able to assist with my cancelation.

I received a contact number of Piet Sherende at the Key West branch in Krugersdorp from my sister (they had a big issue with their home service a few months back and he was the only one able to assist them in a timely, friendly manner).

I proceeded to make contact with him and he immediately was able to tell me what documents he needed from me, he sent me the forms, and kept me posted on all progress. Now, my line is finally canceled and I can only thank Piet for this.

He really went above and beyond with his service for me (and my sister), and he really was one of the most knowledgeable, friendly, and considerate employees of Telkom (or any large company for the matter!) I have ever had the pleasure of dealing with.

Would definitely recommend him and his team at Key West to all.