LD
Lynn D

1 reviews | Active since Jan 2012

12 May 2017, 16:05

Best Services Ever - NOOOOOT

<p>My line got suspended / Locked because my account has not been debited, although instructions was given to Telkom Cape Gate during the Month of March 2017. Not sure why the debit order failed as I have proof that there was sufficient money in my bank account at the time. I disputed the additional amount charged of R294.00 (case reference: ********** 4), 05/05, still no reply. A Manuel payment of R1382.70 was made on the 05/05, and spoke to various consultants in your billing department (Yeoline Wax 09/05 – 11:18am, Lindokuhle Mnguni 10/05 – 07:23pm, Sidney Mashishi 12/05 - 10:05am, including Team Leader: Sihle Sithole) all indicating that my line would be activated either same day, or within a few hours – BUT STILL MY LINE IS SUSPENDED. This matter has been escalated to the Account Team Leader to no avail, or feedback, just leaving me with a SUSPENDED LINE. This is very inconvenient, and unfair toward paying for services that is not rendered to me.</p>

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