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chante C
1 reviews | Active since Sept 2011
03 Mar 2016, 12:58
BEST SERVICE
A week ago our company reported a Telkom line problem and received a reference that someone will be at our office to correct. We didn't see anyone, yesterday I lodged a problem but didn't receive a reference. While walking to the shop today we ran into Nick who was fixing another line down the street for Telkom.<br> Nick was more than willing to help, he phoned he's head office and informed them of our problem then came in and fixed it.<br> <br> I do not think that I have ever received such great customer service, Nick informed us that he actually works in Tzaneen but has came to help in Pretoria. Staff number: ***
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Replies (1)Telkom's replyOfficial
03 Mar 2016, 14:01Hello tired593,
Thank you for taking the time to give feedback on the positive experience you have had. Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Hope you have a great day further!
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for taking the time to give feedback on the positive experience you have had. Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Hope you have a great day further!
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply03 Mar 2016, 14:01
Official
Hello tired593,
Thank you for taking the time to give feedback on the positive experience you have had. Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Hope you have a great day further!
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for taking the time to give feedback on the positive experience you have had. Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Hope you have a great day further!
Regards,
Moenieb.
Telkom Social Media Team.
