uB
unathi B

1 reviews | Active since Sept 2012

10 Sept 2015, 09:27

Best call centre agent!

I would like to give compliment to Telkom's BEST ASSET Michael Hajee I had horrible interaction with 1 of the telkom call centre agent Malehlohonolo and I lost all hope to ever being helped but Michael Hajee changed all of that for me. He literally ran up and down to get my query sorted. I really appreciate such service he reassured me and showed empathy towards my query. From everything that's within me Michael THANK YOU I hope Telkom realises how much of an asset you are!! Please don't stop with me extend your kindness to others.

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Replies (1)
Telkom
Telkom's reply10 Sept 2015, 10:45
Official
Hello unathibodlo,

Thank you for taking the time give us a feedback on the positive experience you had with Telkom.

Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

Should you need to contact us for any further questions please contact us via Email: ***.

Regards
Luleka
Telkom Social Media Team

Best regards,