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Wayne P

1 reviews | Active since Mar 2009

02 Nov 2015, 17:11

Being thrown for pillar to post!!

To whom it may concern,<br> <br> I have a loyal telkom mobile client for the past two years and what utter K*K service I received from Telkom and Selldirect..<br> when contacting the 10213 number to upgrade my contract<br> ..on hold for f*cking 21mins..What a joke!!.When contacting ***..On hold for 15mins...then 1 *********** person drops the call!! What type of people do you employ?.<br> My contract was due for upgrade already for the 23rd of October...I thought you guys contact your clients..but I have been ignored and been passed from pillar to post..Thank you Telkom! Thank you Selldirect!..Both K*K companies..a joke!

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Replies (1)
Telkom
Telkom's reply02 Nov 2015, 18:10
Official
Hello wayne007,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163502.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media