MJ
Michael J

1 reviews | Active since Aug 2014

03 Jul 2018, 08:23

Being ****** by Telkom again!!!

The exact same situation I had last year with my telkom business subscription, I'm having with my iPad data with the same company. 15th of Feb 2018 I sent in ALL my requested cancellation docs, got the auto reply and waited.. no response as it mentions in this auto reply! So I see another payment come off my account, I called my bank and had them block further amounts, but they can't do this forever.. Now this month of June, R613.01 comes off instead of the usual R69!! I think they do this to ***** from innocent people. It's ***** to say the least and I honestly believe telkom executives need JAILTIME for this!!

0
Replies (2)
Telkom
Telkom's reply11 Jul 2018, 14:00
Official

HI Mikevj1980

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,

MJ
Michael J's update17 Jul 2018, 09:40
Reviewer Update
Hi Keagan Thank you for responding, I'm not sure why i didn't get a notification of your response on the 11th July, but please mail me on ********** I really just want this account closed refunded and the whole thing over please.