Being **********

I have signed a 24 month contract with Telkom in June 2015. R170 of my monthly debit order is for a device that I have had in my possession for 3 weeks out of the 4 months that I have been billed for. I was promised a new device which never happened. Not 1 of my mails were responded to, no calls were returned and still no device even though I am being billed for it. The service that I am receiving is appalling and I only get more empty promises and the run-around when I go into store for answers. I want this matter to be sorted out immediately.