Aksa
Abdul kader sayed ally
1 reviews | Active since Sept 2015
03 Oct 2015, 21:30
being **********
I have app**** for a Huawei modem plus data from Telkom online sales. The sales lady gave me the different deals over the phone. I took out a 5gb per month contract which includes 15GB night surfing. This is my 1st month with this deal..and I haven't received the 15gb night surfing.... I feel cheated... I used my internet at night (after 12 thinking that I had night surfing data but it took data from my normal 5 gigs data). I want Telkom to listen to what the online sales lady sold me and what they are giving me. I hope they have it recorded.
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Telkom's replyOfficial
03 Oct 2015, 22:26Hello aksa86,
Thank you for your post.
Kindly be advised that we are liaising with the Sales Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM152279.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are liaising with the Sales Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM152279.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Best regards,
Telkom's reply03 Oct 2015, 22:26
Official
Hello aksa86,
Thank you for your post.
Kindly be advised that we are liaising with the Sales Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM152279.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are liaising with the Sales Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM152279.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Best regards,