being over charged since I had the contract

Item: Telkom
Rating: 2
Author: Wakefield S

since I started with Telkom they have over charged me, every month I have to battle to try get through, and then its a long fight trying to get them to credit me, I have never had to battle with anyone like I have with Telkom, you sit on the phone for hours just to get through

Helpful (0)

Replies (1)

Telkom's replyOfficial

05 May 2015, 10:48

Hello wakefield,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Billing Team for further assistance. Your reference number is SM108388.

Regards,
Busi Tshabangu
Telkom Social Media Team
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Telkom's reply05 May 2015, 10:48

Official