Being over billed for an upgrade on current equipment ***

<p>I had a 10GB + 10GB for R199 and a tablet for R199 with telkom. i was called by a sales person telling me that my contract has expired and that i can upgrade for free to 299 for the 10GB + 10Gb and receive a free router.</p> <p> </p> <p>i am now being billed for 3 contracts!!!! since the sales call, i havent received an invoice but i realized that my account has been debited with a higher amount. if i do not get a call within a day. i will cancel my debit order with Telkom and you will not get a cent out of me!! this is *****! i suggest you listen to the sales call. i asked the person to make double sure that they wont deduct any other monies.</p> <p> </p> <p>also i tried "talk to us" on your site and they advised that the cannot assist that i need to open a case with the police before they can assist. after that the conversation ended and i couldnt even get a log number or anything.</p> <p> </p> <p>your urgent reply is expected or i return all debits from today moving forward</p> <p> </p> <p>Carla van der Merwe</p> <p> </p>