1 reviews | Active since May 2016
Being **** to and my account wasn't cancelled
<p>In February, I downloaded and filled in, and submitted a cancellation request for my services as I was instructed to do by Telkom staff. I needed to cut expenses so had no option but to cancel the service. EVERY email that I sent to *** was deleted without being read so I went to twitter and asked them there to cancel my service. In April, I was led to believe that the service had finally (after 2 months) been cancelled.</p> <p> </p> <p>Turns out I'd been **** to since I received an email from Telkom with an account for May, due by June 3rd.</p> <p> </p> <p>I am sick to death of being **** to by these people and I refuse to pay any charges after February when my service was supposed to be cancelled.</p> <p> </p> <p>I want the contact information for Telkom's JHB Regional Manager and I want my service cancelled ASAP. If I do not receive feedback from Telkom on either of these demands, I will be lodging a complaint against Telkom with the National Consumer Council.</p>
