1 reviews | Active since Sept 2016

23 Mar 2017, 10:34

Being Held Hostage

<p>I have been trying to cancel my Telkom land line since Dec 2016. It is now almost end of March 2017 and I am still being billed. I have spoken to several agens in the last 3 months.I once again spoke with Khanyisile Yaka aTelkom rep on 13 MArch and mailed all all the paperwork again ********** and was promised resolution. To date I have had no further response and once again receievd a bill. I do not use this line at all and it was linked to MWEB for ADSL. The line was cancelled and Telkom reactivated it for no reason. Please cancel the line and stop sending me bills.</p>

0
Replies (4)
Telkom
Telkom's reply23 Mar 2017, 12:27
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

's update24 Mar 2017, 09:55
Reviewer Update

any feedback so far?

's update27 Mar 2017, 08:17
Reviewer Update

Good Morning,

4 days later and no further feedback? Please may I have feedback urgently.

's update28 Mar 2017, 10:40
Reviewer Update

Still no feedback?