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anneline G

1 reviews | Active since Jun 2011

30 Nov 2015, 10:58

Being charged for something I do not have.

Good day<br> <br> I had a post-paid line installed and was advised that it is R180.00 per month and this was only installed in the middle of October. I do not have a Telephone handset because I only use the line for an ADSL through Mweb.<br> <br> I have received a bill from Telkom amounting to R977.00 and need an urgent response as to why I am been billed for Subscription and Service fees. <br> <br> Telephone number: ***<br> <br> Regards <br> Miss Anneline Govender

0
Replies (1)
Telkom
Telkom's reply30 Nov 2015, 12:23
Official
Hello Lady g,

Please be advised your query was escalated to Accounts.

We will liaise with the department and revert back.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is SM172833.

Regards
Frank
Social Media Team
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