pC
pierre C
1 reviews | Active since May 2010
01 Jun 2015, 09:23
Being charged for Services not used-Failure
Since October 2104 I have contacted Telkom via e mail and telephonically to discontinue the \Evening/Weekender"Plan as I did not agree to it (I was not informed of this when I entered into agreement for a DSL service). I have regularly paid (payments are up to date) for the DSL services"
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Telkom's replyOfficial
01 Jun 2015, 10:15Hello preccomm,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
***
We sincerely apologise for the inconvenience.
Regards
Frank Mkwa****
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
***
We sincerely apologise for the inconvenience.
Regards
Frank Mkwa****
Social Media Team
Telkom's reply01 Jun 2015, 10:15
Official
Hello preccomm,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
***
We sincerely apologise for the inconvenience.
Regards
Frank Mkwa****
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
***
We sincerely apologise for the inconvenience.
Regards
Frank Mkwa****
Social Media Team