MR
Muhammad R
1 reviews | Active since Mar 2010
06 Jul 2015, 14:50
Being charged for services not in use
Will someone from Telkom Billings contact me urgently. I have logged two calls on the Telkom website and got no response. I am being billed for ADSL data which i requested to be cancelled in March. My current bill reflects amount outstanding and this should not be the case.<br>
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
06 Jul 2015, 16:00Hello mrassool,
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway by our Billing Department & feedback will follow.
Your social media reference number SM123302.
Regards,
WilliamLetwaba
Social Media Team
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway by our Billing Department & feedback will follow.
Your social media reference number SM123302.
Regards,
WilliamLetwaba
Social Media Team
Telkom's reply06 Jul 2015, 16:00
Official
Hello mrassool,
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway by our Billing Department & feedback will follow.
Your social media reference number SM123302.
Regards,
WilliamLetwaba
Social Media Team
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway by our Billing Department & feedback will follow.
Your social media reference number SM123302.
Regards,
WilliamLetwaba
Social Media Team