1 reviews | Active since Jul 2016
Being charged for a service I DO NOT have ...
<p>I cancelled my Telkom line in Dec 2015 due to poor service and overcharging of a line that does not work. I gave my month's notice as per my signed contract therefore paid my account at end January, received a Feb bill as there was a small amount due so they billed me for the entire month and said once the account is paid in full they will cancel. So before 25 February I paid everything up and had a R0.00 bbalance. To date I am still receiving bills, been harrased via sms re an overdue account etc. I was then handed over to Nu Debt. When I spoke to them, I told them the story, they then had the cheek to ask me if Telkom cancelled it, I am really. I did what was required from my side, if Telkom did not follow through then they are accountable not me. Anyway, I was asked to sedn through my proof of cancellation so I did. When I eventually followed up I was told that the matter had been moved back to Telkom so I sent everything through the to general email address as per cancellations. Weeks went by and then I received a call from Nkhosi to email directly to him so I did, 3 weeks later still nothing. I am so sick of this. How dare Telkom blacklist me and charge me and harrass me for their F&%4k up. Seven months later and still no resolution so if they have the no care attitude, then I will too and I am going to take this to social as well as legal if I must. I am done with *********** people who just want to take your money but are not willing to offer a service.</p>
This issue has still not been resolved and I am now sick and tired of this. I have been given a bad name due to Telkom's stuff up and I am still receiving bills - received one last week for the month. It is now ridiculous aand I have decided that I will now take this further.
This issue has still not been resolved and I am now sick and tired of this. I have been given a bad name due to Telkom's stuff up and I am still receiving bills - received one last week for the month. It is now ridiculous aand I have decided that I will now take this further.
One month ago and still no feedback or resolution from Telkom. I was advised that a crredit will be passed for the time I paid although I had already cancelled, still not a word. This is almost going on now for a year, disgusted in Telkom's service ... Think its time to go to Carte Blanche!
One month ago and still no feedback or resolution from Telkom. I was advised that a crredit will be passed for the time I paid although I had already cancelled, still not a word. This is almost going on now for a year, disgusted in Telkom's service ... Think its time to go to Carte Blanche!
So much for Noleen and Social Media escalating my issue. Apparently I have a final settlement amount due to Telkom, NOT going to happen and I am tired of being harassed. This was now the very last time, LEGAL here we come!!!
So much for Noleen and Social Media escalating my issue. Apparently I have a final settlement amount due to Telkom, NOT going to happen and I am tired of being harassed. This was now the very last time, LEGAL here we come!!!
