Being charged double the price for LTE contract

<p>My 24 months contract ends on the 1 August 2017, went to the store on the 31 July 2017 to upgrade from Home office 50gig to uncapped LTE @ R799. After a long wait looking at the consultant type on screen, i was told that there is something wrrong with the billing process and that i will be charged R1500 a month going forward. The consultant advised me that he will log a query with the billing department as he cant give me an answer as to why i will be charged the extra amount.</p> <p> </p> <p>The point of visiting the store, in person, is to be provided with solutions. That was a total waste of time to what i thought, would be essentially a smooth, painless upgrade.</p> <p> </p> <p>I will now have to buy more expensive pre-paid data till Telkom sorts this issue out.</p> <p> </p> <p>Thanks Telkom!</p>