RN
Reuven N
1 reviews | Active since Mar 2012
06 Aug 2015, 12:49
Being charge for no service
I have had my line suspended for the past 2 months because I moved house and YOU'LL have no infrastructure and my new place about a km away from the old apartment. I want a service asap or a time frame or cancel my line I will move to another provider.<br> <br> I am still being charged every month! I paid last months but won't pay this months because I am not sure how long I am going to keep getting billed without any service!<br> <br> This is 1 of many problems I have had with telkom over the last 3 years! Stating your level of service is poor is a gross understatement!
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
06 Aug 2015, 12:57Hello Reuven,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM132199.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM132199.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Telkom's reply06 Aug 2015, 12:57
Official
Hello Reuven,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM132199.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM132199.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
