BEING BILLED FOR NOTHING

I had the contract with the Mondo using the Telkom sim. They delivered the wrong phone and I took the decision to phone them to say they must come for pick it up because I’m cancelling the contract with them. They com to collect the phone but I’m still being billed for what ???

I have the prof with me that they did come to collect the phone. Then I spoke to Telkom about this matter they promised me to resolve it then they send Telkom SA: Dear customer, Your case no ***3 is resolved. Please call 081180 for Telkom Mobile related queries and 10210 for Telkom Services and Products related queries. Please do not reply to this SMS.

Hi Sphe,

Trust you are well.

Please note that your Telkom cancellation has been done.

Your query will now be closed.

Should you require further assistance, you may contact our Customer Care Team.

Have a lovely day further.

Regards,

The Mondo Team

Should they want more evidence then contact me on this number ***