Being billed for a service not received

Hi, this is my last resort. I have been dealing with telkom for almost 2 months to get my land line connection sorted. As advised by telkom due to cable theft i have no connection and was advised this will be replaced with wireless connection or new cables.This after i have been going back and forth trying to get this sorted as it was end of year exams and my kids had projects they needed to submit, however this could not be done in the comfort of their own home as i intended when taking out the contract. I have been in contact with the customer service centre where i was either passed from pillar to post or had the line dropped on me transferred back in the queue or been referred to the store only to get to the store and be referred back to CS. I then went to Telkom in Bellville and was also advised they cannot assist and i have to complain on Helopeter,hence me finding myself on the website. I have now again received a bill from Telkom for a service i am not using, and which i am not prepared to pay.i have been a loyal no missing payment with Telkom for sometime now and am disgusted with the service i have received or nor received.the account is in my stepdaughters name. <br> <br> Please