GW
Gary W
1 reviews | Active since Mar 2009
07 Oct 2015, 09:27
Being billed for 10G softcap which I don't use
I had a topup of 10G but change to uncap two or three months ago, and have been trying to cancel this topup of 10G for the past 2 to 3 months but cat get through to your tech support.<br> <br> Can someone please cancel this topup, and credit my account for the unused 10G topup which I haven't been using because I have uncap.
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Telkom's replyOfficial
07 Oct 2015, 11:09Hello Greg66,
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM131817
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM131817
Regards
Luleka
Telkom Social Media Team
Telkom's reply07 Oct 2015, 11:09
Official
Hello Greg66,
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM131817
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM131817
Regards
Luleka
Telkom Social Media Team