JK
Jacques K
1 reviews | Active since Nov 2012
07 May 2015, 14:48
Being Billed After Cancelation
We cancelled our telkom line on 10 April but are being charged for usage from that date. and for the full month of May.
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Telkom's replyOfficial
07 May 2015, 14:53Hello Jacquesk247,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Billing Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM109218
Regards,
William Letwaba
Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Billing Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM109218
Regards,
William Letwaba
Social Media Team
Telkom's reply07 May 2015, 14:53
Official
Hello Jacquesk247,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Billing Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM109218
Regards,
William Letwaba
Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Billing Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM109218
Regards,
William Letwaba
Social Media Team