KA
Kashiefa A
1 reviews | Active since Dec 2010
16 May 2017, 08:33
Begging for feedbac****
<p>I have logged a billing dispute with Telkom on the 2th April. I have made contact via tthe cll centre; facebook page; messenger app; in store and online. I have tried ALL possible avenues from my side, to absolutely no avail. Meanwhile, i get threating messages and am told my service will be intererupted. I just spent 25.04 on Hold to the contact centre again!!</p> <p> </p> <p>I AM AT MY WITTS END!! Telkom jsut doesn't seem to care, and to top it all off, I'm a new client to Telkom. I WISH I HAD NEVER MOVED!!!! </p> <p> </p> <p>This is my last resort in an attempt to get feedback.</p> <p> </p>
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
17 May 2017, 07:48Hi Kashiefa
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply17 May 2017, 07:48
Official
Hi Kashiefa
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
18 May 2017, 14:46Good day Kashiefa,
Your query is still with our Collections Team for assistance with the pre-debit order allocation, feedback will follow.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Telkom's reply18 May 2017, 14:46
Official
Good day Kashiefa,
Your query is still with our Collections Team for assistance with the pre-debit order allocation, feedback will follow.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,