1 reviews | Active since Mar 2009
Before an unmovable, ***********, ice berg
On Friday (16/10/15) we requested to port a number to TELKOM. The friendly man at Centurion was efficient, and we were out of there within 15 mins. The impression was that it would take a few hours, and we would have ported successfully. A compliment was needed.<br> Not so, the next Monday porting was not a reality. Calls to the TELKOM mobile were a waste of time as they had no record of anything happening on our account - reference numbers and invoices were of no help. So, on Tuesday, we went to the shop again. Fortunately, after an hour in the ***-queue, we were able to speak to the same friendly man again. He showed that, on his computer, the transaction had been captured, and that it actually showed that the porting had been completed.<br> You can't fight reality, and the man repeated the steps again: a new sim card this time, new messages to the invisible ones, expedition requests, and a slew of references, etc.<br> Hope, was with us that day.<br> Today, being Thursday, no porting has happened. A cal to the *180# call center brings to light that there is again no sign of request to port. \You have to go to the shop
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Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM159856
Regards
Luleka
Telkom Social Media Team
