beenmore than a month with no ADSL or Telephone

So Telkom installed a new phone line and ADSL on the 10th April 2015. was actually impressed for a while with their turnaround time in getting a new installation done, however my joy has been short lived. The phone line literally worked for 1 day, then disconnected. Logged 2 faults, both of them resolved without contacting me, saying the fault is resolved! lm now still waiting for a telkom technician to come out. numerous calls to the call centre proving useless as usual as per past experiences. Telkom shop in Benoni lakeside mall cant help me, because \they dont deal with faults"even though i ordered my service from them. More than a month later"