1 reviews | Active since Feb 2017
Been Waiting for Two Weeks
I logged a call on Saturday (4/11_2017). Ref number is 186CRK041117. I have been having issues with my ADSL Line for the past 6 months. It keeps disconnecting every few minutes and im unable to get the speed i am paying for. Technicians have been to my premises on numerous occasions and advised that the underground cables seem to be the problem and need to be replaced but nothing has been done about it. I have still not received any feedback. Escalation call has been logged - **********
Hi moebi777,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi moebi777,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,