ML
Menlo L
1 reviews | Active since Feb 2014
17 Nov 2015, 20:35
BEEN WAITING FOR TWO MONTHS FOR INSTALLATION
Telkom approved our application for a telephone/internet at home but has in 2 months not responded to do the installlation. After numerous phone calls and visits and lots of sms confirmation from them that a technician has been dispatched when blah blah blah nothing has happened!!!! We have paid the deposit on the service nearly three months ago. PLEASE ALLOW SOMEONE ELSE THE OPPORTUNITY TO DO FIXED LINE INSTALLATIONS AS YOU ALL AT TELKOM ARE NOT INTERESTED, ARROGANT AND USELESS!!!!!! My reference number is ***.
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Replies (1)Telkom's replyOfficial
18 Nov 2015, 02:29Hello Mazza,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168862.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168862.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply18 Nov 2015, 02:29
Official
Hello Mazza,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168862.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168862.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
