gS
greg S
1 reviews | Active since Mar 2016
08 Mar 2016, 18:20
been waiting for 3 weeks now
i reported a fault on my ADSL line on the 14.02.2016 and on the 26.02.2016 and nine (9) more times since then, and every time i speak to your call centre i am told it has been escalated to a Technician and i will be contacted the next day. this never happens! <br> <br> line : ***<br> <br> please can someone, anyone sort this out ASAP.
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Telkom's replyOfficial
08 Mar 2016, 20:19Hello GregSelby1982,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply08 Mar 2016, 20:19
Official
Hello GregSelby1982,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team