Been waiting 4 weeks and counting!!!

4 weeks ago I contacted Telkom because yet again my internet became slow. They kept saying they would get back to me, which only happened after 2 weeks then when I said nothing had changed they got back to me 2 weeks later and still nothing had changed.<br> <br> These people have no idea how to do their jobs!!!! And now they sent me my monthly bill but for most of the month I haven't had internet that works properly. This company has no idea how to operate properly but they just expect you to pay for them to do nothing. I am absolutely disgusted with Telkom!!!