MM
Marlein M

1 reviews | Active since May 2015

20 May 2015, 17:42

Been waiting 3 and a half weeks for stock.

I wanted to take out a new contract with telkom for a Sony xperia C3. I signed the contract on the 25 of April and was told that I will get the device on the 9th of May when i went to the branch on the 15th of May I was told that the store was moving and they won't order more stock and I will have to wait until the 12th of June for them to open there new store and then wait for the stock to arrive. I asked if there was a other branch in Pretoria they called but not one telkom store in Pretoria or Centurion have stock. This was some of the worst customer service I have experience I have encountered.

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Replies (1)
Telkom
Telkom's reply22 May 2015, 11:42
Official
Hello Marlein1234,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM112709

Regards
Luleka
Telkom Social Media Team