Been trying to Cancel my line

<p>Hi,</p> <p>I've been trying to cancel my telkom line, but they make it as hard to contact them as possible to do this and there is no way to call them dirrectly. instead they make us fill in there cancelation form and make us wait....</p> <p>But anyways, i completed their long form and emailed it to them as requested on the 26/05/2016. I waited 2 weeks and adventually they called me back, but i was busy and couldn't talk so i asked them to call me back later that same day, im still waiting for the call. </p> <p>I understand i need to give them two months notice so i accepted the first payment which came off, but i see they have taken a second month off, no surprise because apparently their long form i had to complete didnt have enough info and for some reason a call is still required. waste as much of our time as possible and make it as inconvienant as possible.</p> <p>Telkom, hopefully you will see this. Please can someone call me back so we can finally cancel my line which i havent been using for two months because you couldn't move the line 1km down the street to my new complex. And also refund me the money you took off my account this month.</p> <p>Thanks</p>