MP
Melissa P
1 reviews | Active since May 2015
18 May 2015, 10:23
Been on hold for 1 hour, 25 minutes
For a number of weeks, we have been experiencing major issues with our Telkom Business dsl line. Each time I call, I sit on hold, wasting valuable work time in the hopes to rectify these issues. I am currently on hold, and have been on hold since 9h00 this morning - it is now 10h25. This is simply unacceptable! We are struggling to function with limited internet usage.
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Telkom's replyOfficial
18 May 2015, 16:56Hello melissaprout,
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
Your Social Media reference number is SM111461.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
Your Social Media reference number is SM111461.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Telkom's reply18 May 2015, 16:56
Official
Hello melissaprout,
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
Your Social Media reference number is SM111461.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
Your Social Media reference number is SM111461.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***