BEEN OFFLINE FOR A WEEK

GOOD DAY, WHY DOES A CLIENT NEED TO WAIT ALMOST A WEEK FOR A FAULT TO BE RESOLVED. WHEN YOU WANT PAYMENT, YOU EXPECT IT IMMEDIATELY, BUT WE HAVE TO WAIT FOREVER BEFORE SOMEBODY SORTS OUT FAULTS. I WISH THERE WAS ANOTHER SERVICE PROVIDER OTHER THAN TELKOM FOR ME TO DEAL WITH. THERE IS ALWAYS AN ISSUE WITH YOU GUYS THERE IS ONLY 1 TECH SEEING TO THIS ISSUE. I HAVE RECEIVED 2 DIFFERENT REF NUMBERS AND STILL NO LUCK. I GET MY TELKOM BILL THIS MORNING AND THEY EXPECT PAYMENT TO BE DONE BEFORE A CERTAIN DATE, BUT WHEN THERE ARE FAULTS THEY TAKE THEIR OWN SWEET TIME TO SORT IT OUT. TELKOM IS THE WORST BUSINESS TO DEAL WITH ON ANY GIVEN DAY...!!!!!