Been listed as a bad payer for service that Telkom does not provide - Line ******

This refers to a fixed residential line : ********** . While i was living at these premises the line was constantly being ****** causing months of no service which i was expected to pay for.

Eventually the line was ****** again and Telkom informed me that they will not be replacing the line. Hence, the could not provide me with the service any longer. I since moved, obtained a new line and used it- This has since been cancelled.

This morning I received a bill from Telkom for the line that was ****** : ********** 750 for R2879.00 , meaning they have been charging me for a non existent service since they told me the line will not be replaced.

When i contacted the call center i was told that i should've cancelled the line even though they told me the service can no longer be supp****. Call reference number : ********** 57 .

I have since lodged a dispute however I believe that i have been listed as a bad payer by Telkom which i expect to be rectified. I will be consulting an attorney regarding this matter.

Cancellation ***

I will never in my life have any other service with your *********** company who continues to charge me for a service that they cannot supply me with.