Been kicked from pillar to post

Good day Firstly I would like to start by. I have signed up for a telkom deal approx. 2yrs ago. If I recall correctly the deal was a month to month deal. I didn't pay a couple months and then was handed over to nudebt. Since then I have paid nudebt on the 31st of May. I have communicated with nudebt and telkom regarding this and wanted to reconnect my line. I have since then called telkom and explained that I have paid nudebt. They in turn said they haven't been paid nudebt and that there's nothing that can be done until it clears.i have tried escalate the matter on numerous occasions with both parties. I have them called telkom again last week Wednesday and the lady asked me if I can send her proof of payment so she can sort it out on their side. She then said i must then contact sales dep. To re connect. I gave it a day to get hold of them again. Thursday again i called in. Spoke to a gentleman who in turn said because of the date the line was cancelled there's no need to re apply and that my services would be re activated within 48hrs. I was then happy about that. Friday I was not expecting it to be re activated but I did call to verify and make sure things were in order. I was then told by a lady that that's not the correct info I was giving and because my line was cancelled I must now re apply. So I asked ok no Problem even though i was given false hope. Let's correct this issue. So she did a re application and told me she will escalate this matter to have a technician come out Wednesday to re connect. Again i was happy for progress. I was told i will receive a SMS. Till today no SMS was received. She gave me a reference no. Of ********** 908. I then called in today to query why did i not receive a SMS and that my details were correct. I again was told unfortunately there's no order on the system for me. I asked but why. I was told cause I'm still owing x amount. I then told her but was this issue not solved. She said I have to sort it out with billing. I said I did and even forwarded proof of payment as requested. And they said I must go to sales. She said unfortunately there's nothing she can do as the system will reject it. I asked are yrl not all using the same system. Because everyone gives different answers and now almost a week later I'm been told the original story of outstanding amount. While this conversation is going on people in the background are giggling and having a ball of a time and can barely hear this young lady. I then was told to email the proof of payment once again to be escalated once again. Its almost 2weeks now and in been running in circles with no way forward. Does telkom not value customers. And do they not value business.