AM
Angela M
1 reviews | Active since Jan 2016
08 Feb 2016, 10:34
Been debited but no device for over 2 months!!!
And yet another weeks passes! Order my LTE in November 2015, deducted R699.00 on the 12th of December 2015. Device sent back to Telkom on the 5th of January on Waybill Number ***5. Deducted R832.75 on 1st of February! Despite numerous facebooks/Hello Peters no response! Case Number ***8. Reference Number SM189624... Ordered ONLINE! Please can someone do something other than say we are investigating the matter and we will revert????? Sort this out now, or cancel and refund!
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Telkom's replyOfficial
08 Feb 2016, 11:12Hello angelamcclure,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply08 Feb 2016, 11:12
Official
Hello angelamcclure,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.